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Terms & Conditions


Terms & Conditions for England’s Coast

  • Introduction and definitions  

Welcome to England’s Coast. This website is provided solely to provide customers with information about and access to accommodation, visitor sites and attractions and transport information, and for no other purposes. All recommendations by the website regarding trips, properties, rail and ferry travel and/or destinations are intended for the purpose of information and guidance only.

The terms “we”, “us”, “our” and “England’s Coast” refer to England’s Coast which is owned by England’s Coast Community Interest Company, registered in England and Wales and located at England’s Coast Community Interest Company, Midland House, 2 Poole Road, Bournemouth, England, BH2 5QY, UK. The term “you” refers to the customer visiting the website and/or contributing content on this website.

Website” means the website or websites which shall be used at any time for the purposes of carrying out the business of England’s Coast Community Interest Company. Such website or websites shall include the website which shall normally appear on the World Wide Web at the address

Newsletter subscription:

We'd like to keep in touch with you about the products, events and services on the English coast, as well as products and services you can buy relating to the coast from our partners.

We will never sell your data and we promise to keep your details safe and secure.

By ticking the newsletter subscription box you are confirming that you are happy to receive information from us by email.

You can change your mind at any time by emailing [email protected]

"We", includes England’s Coast, National Coastal Tourism Academy and agencies working on our behalf to undertake research or marketing activity.

Business Listing:

A free listing is available to businesses on the England’s Coast database until 31 March 2025 providing the business has a website, and accommodation providers have the ability to book online either directly with the business or through a third party provider. 

Listings will be reviewed after 31 March 2025.  All businesses will be contacted and informed regarding the continuation of the free listing in advance of this date. 

Listings are available for accommodation providers and places to eat within 5 miles of the coast and visitor attractions, landscape features, activities and local transport providers within 15 miles. 

  • Terms of use

These terms shall be governed by and construed in accordance with English Law and you agree to submit to the exclusive jurisdiction of the English Courts.

This website is operated by England's Coast Community Interest Company (hereinafter the EC CIC).

Please note that EC CIC is not responsible for the content or privacy practices of non-England's Coast websites to which this site or any other non-England's Coast website may link. You should review the privacy policy of such sites before using them.

Whilst EC CIC endeavours to ensure that this site is normally available 24 hours a day, England's Coast will not be liable if for any reason the site is unavailable at any time or for any period.

By accessing any part of this site, you shall be deemed to have accepted these terms in full.

England's Coast Community Interest Company reserves the right to change this statement at any time by posting revisions on the site. This privacy policy is not intended to and does not create any contractual or other legal rights.

  • Copyright © 2024 England's Coast Community Interest Company

The copyright in all material on this site is owned by England's Coast Community Interest Company. You may not copy any part of this site or do any other act in relation to any part of this site that is prohibited by copyright other than the following:

You may print any page or download it to a local hard disk for your personal use only.

In material issued to third parties, you may quote from this site so long as you give due accreditation to the author, content contributor and England's Coast.

This does not authorise you to incorporate any part of this site in any commercial document or in any material sold or otherwise made available for profit without the written consent of England's Coast Community Interest Company.

  • Copyright of content supplied to England's Coast Community Interest Company or the National Coastal Tourism Academy (NCTA) by a destination or business

England's Coast Community Interest Company warrants that photographs, images or video supplied to EC CIC by a destination or a business for England’s Coast and any other part of the website will only be used for promoting their destination or business, however EC CIC expressly reserves the right to also use any text, photographs, images or video supplied by the destination or business on the general pages of the website.

It is the responsibility of the destination or business to ensure that it has the right to reproduce any text, video, photographs or digital images which it supplies to EC CIC. The destination or business agrees to indemnify the NCTA and England’s Coast against all claims costs arising out of any infringement of copyright for such text, video, photographs or images.

  • Disclaimer

The contents of this site are for general information purposes only. Whilst England's Coast Community Interest Company endeavours to ensure that the information on this site is correct, no warranty, express or implied, is given as to its accuracy and EC CIC does not accept any liability for error or omission.

Nothing on this site constitutes specific technical advice. Specialist advice should be taken in relation to specific circumstances.

England's Coast Community Interest Company shall not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of, or inability to use, this site or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

England's Coast Community Interest Company is not responsible for the contents or reliability of any links to other websites and does not necessarily endorse the views expressed within them.  Listing of a link should not be taken as endorsement of any kind.  We cannot guarantee the availability of these links.

  • Viruses, hacking and other offences  

You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the website, the server on which the website is stored or any server, computer or database connected to the website. You must not attack the website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or to your downloading of any material posted on it, or on any website linked to it.

  • Linking to our website  

You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you and our website must not be framed on any other site.

We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in these terms and conditions.

If you wish to make any use of material on the website other than that set out above, please contact us at the address below.

  •  Links from our website  

Where the website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. We cannot be held liable for the content, nature or reliability of any of third party links.

  • Liabilities for referral service

Because of the service we provide in this instance and how we provide it, it is important for you to understand the limitations of our liability, so we have detailed these below and by reading these and using the site you are agreeing to these limitations in full and you also are agreeing to accept the application of English law to govern matters between England's Coast Community Interest Company and yourself.

This website is made up of descriptions of arrangements provided by tour operators, accommodation providers, visitor attractions and other tourism businesses ("merchants"). Such content is the responsibility of the tour operator, accommodation provider, visitor attraction, other tourism business or third party creator of the content. We have no responsibility for such content as we are merely providing access to such content as a service to you. We do not endorse, support, represent or guarantee the truthfulness, accuracy or reliability of any information about any arrangements featured on this website or any opinions posted by third parties. While we will endeavour to remove any offensive or harmful content from the website as soon as reasonably practicable, we shall not be liable on account of the accuracy, defamatory nature, completeness, or otherwise of such content.

We act only as an advertising intermediary in respect of all services or arrangements featured on this website (“arrangements”). We accept no liability in relation to any contract you enter into or for any arrangements you purchase or for the acts or omissions of any merchant(s) or other person(s) or party(ies) connected with any arrangements. For all arrangements, your contract will be with the merchant of the arrangements.

The terms and conditions of the merchant(s) of your confirmed arrangements will apply to your booking. These terms and conditions may limit and/or exclude the merchant's liability to you.

Nothing on this website constitutes an offer on our part. The matters detailed constitute an invitation to you to make an offer to the applicable merchant on the merchant’s stated terms to purchase arrangements we feature. The applicable merchant may accept or decline any such offer. All arrangements featured or referred to are at all times prior to specific confirmation subject to availability and no warranties, promises or representations are given as to availability.

If you need to cancel or amend a confirmed booking, cancellation/amendment charges will generally be payable. The amount of such charges varies according to the time your notice of cancellation is received by the merchant concerned before departure. Please check the merchant’s terms and conditions.

  • Reliance on information posted  

Any material posted on the website is not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the website, or by anyone who may be informed of any of its contents.

The information contained on this website may contain technical inaccuracies and typographical and other errors. The information on these pages may be updated from time to time and may at times be out of date. We and the merchant concerned have the right to change the details of the arrangements featured or mentioned on this website at any time without prior notice. If any detail is obviously incorrect, neither we nor any merchant will be bound by it. We accept no responsibility for keeping the information on these pages up to date or liability for failure to do so. You must ensure you check all details of the arrangements with the merchant or transport agency at the time of booking.

  • Changes to the website

We aim to update the website regularly, and may change the content at any time. If the need arises, we may suspend access to the website, or close it indefinitely. Any of the material on the website may be out of date at any given time, and we are under no obligation to update such material.

  • Our right to delete or edit your content

We may delete or edit your content at any time for any reason including but not limited to where the content is offensive, infringes the rights of any third party, threatens the safety of any person or is otherwise unlawful. We will not be required to give you any reason for deleting or editing such content or to enter into any dialogue with you. Our decision will be final.

  • Third party software

In order to make full use of the website you may need to download software and content which may include additional terms and conditions. Such terms and conditions will be deemed incorporated into these terms and conditions to the extent that you download such software or content.

  • Entire agreement

This agreement represents the entire agreement between us relating to its subject matter, meaning that no other terms expressed or implied apply or govern your contractual relationship with us.

  • Changes to these terms and conditions of use

Please note that we may change these terms and conditions from time to time at our sole discretion and we reserve the right to do without your consent. Any revised terms and conditions will be applicable at the time of posting on England’s Coastwebsite. Please ensure that you review these terms and conditions regularly as you will be deemed to have accepted a variation if you continue to use England’s Coast  website after it has been posted.

Use of this website constitutes acceptance of our Terms of Use and our Privacy Policy. If you have any concerns about material that appears on the website, please contact us at: National Coastal Tourism Academy, Town Hall Annexe, St Stephens Road, Bournemouth, BH2 6EA.

© England's Coast Community Interest Company 2024


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